Service Agreement (Public Offer)
Last updated: October 17, 2025
This document constitutes a public offer (hereinafter the “Agreement”) and defines the terms and conditions of service between Ailio (the “Provider”) and any individual or legal entity (the “Client” or “User”) using the services provided through the website www.craftitect.website
By accessing, browsing, or purchasing through this website, the Client agrees to this Agreement and accepts all its terms in full. If you do not agree to these terms, please refrain from using our services.
1. General Provisions
1.1. This Agreement is a legally binding public offer, in accordance with international e-commerce practices, and is deemed accepted (entered into) upon the User’s completion of an order, form, registration, or payment on the website.
1.2. The Provider reserves the right to amend this Agreement at any time without prior notice. The updated version will be published on this page and effective immediately upon publication.
1.3. The services under this Agreement are provided remotely through the Provider’s website
2. Subject of the Agreement
2.1. The Provider offers informational and digital services related to the promotion, sale, and distribution of alternative educational toys and related materials.
2.2. The Provider undertakes to provide services to the Client under the conditions set forth in this Agreement.
2.3. The Client accepts the services as offered via the website by completing the order form and/or submitting payment.
3. Procedure for Service Provision
3.1. Services are provided online and include but are not limited to:
Access to product information and educational content.
Purchase and shipment of physical goods (toys and materials).
Customer support and consultation regarding product use.
3.2. The service is considered fully rendered once the order is confirmed, processed, and delivered to the Client in accordance with the selected method of delivery.
3.3. The Provider does not bear responsibility for delivery delays caused by third-party services (e.g., postal or courier services).
4. Service Fees and Payment Procedure
4.1. The cost of each service or product is listed on the website in USD and may be changed unilaterally by the Provider without prior notice.
4.2. Payment for services is made by the Client through the available payment gateways on the website. All payments are processed in a secure environment.
4.3. The Client is solely responsible for the accuracy of the payment data and bears any related costs such as banking or transaction fees.
4.4. The service is considered paid at the time the funds are received in the Provider’s account.
5. Rights and Obligations of the Parties
5.1. Provider’s Rights:
To modify or terminate services at any time.
To refuse service in case of misuse or breach of this Agreement.
To contact the Client regarding their order or service status.
5.2. Provider’s Obligations:
To provide services as described on the website.
To ensure the confidentiality and security of the Client’s personal data.
To deliver physical products within a reasonable timeframe.
5.3. Client’s Rights:
To access services and information as outlined in this Agreement.
To request clarification or assistance regarding services.
5.4. Client’s Obligations:
To comply with the terms of this Agreement.
To provide accurate personal and payment information.
To refrain from using the services for unlawful or fraudulent purposes.
6. Liability of the Parties
6.1. The Provider is not liable for any indirect, incidental, or consequential damages, including but not limited to loss of data or profit, arising from the use or inability to use the service.
6.2. The Client is fully responsible for any misuse of the services or website, including legal violations.
6.3. The Provider’s total liability under this Agreement shall not exceed the amount paid by the Client for the relevant service.
7. Dispute Resolution
7.1. All disputes or claims arising out of or in connection with this Agreement shall be resolved through negotiation and mutual agreement.
7.2. If resolution cannot be reached, disputes shall be settled in accordance with the applicable laws of the country in which the Provider is registered.
7.3. The language of communication and resolution shall be English.
8. Confidentiality and Data Protection
8.1. The Provider complies with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
8.2. Personal data collected from Clients (e.g., name, email, address) is used solely for order processing, service delivery, and customer communication.
8.3. The Provider does not sell or share Client data with third parties without explicit consent, except where required by law.
8.4. For more details, refer to our Privacy Policy.
9. Miscellaneous
9.1. This Agreement is valid in its current form and applies to all users of the website.
9.2. If any clause of this Agreement is found invalid or unenforceable, it shall not affect the remaining provisions.
9.3. The headings in this Agreement are for convenience only and shall not affect its interpretation.
10. Contact Information
Ailio – Alternative Educational Toys
Website: www.craftitect.website
Email: info@craftitect.website
Registered on: October 17, 2025